Privacy Policy

Last updated: 31/01/2026

Field and Office Business Support (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use and protect your personal data when you visit www.fieldandoffice.co.uk or contact us.

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who we are

Business name: Field and Office Business Support
Website: www.fieldandoffice.co.uk

If you have any questions about this policy or how we handle your data, you can contact us via the details on our website.

What personal data we collect

We may collect and process the following personal data:

Contact information – such as your name, email address and phone number when you contact us via a form or email
Enquiry details – information you choose to include in messages or enquiries
Website usage data – such as pages visited, time spent on the site and how you arrived at the website (via Google Analytics)
Technical data – including IP address (anonymised where possible), browser type and device information

We do not knowingly collect data from children.

How we collect your data

We collect data when you:

Submit a contact form
Email or phone us directly
Use or browse our website
Accept analytics cookies via the cookie banner

How we use your data

We use your personal data to:

Respond to enquiries and provide our services
Communicate with you about your enquiry or work with us
Improve our website and understand how it is used
Maintain website security and functionality

We only use your data where we have a lawful basis to do so.

Lawful basis for processing

Under UK GDPR, we rely on the following lawful bases:

Consent – where you have given clear consent (e.g. analytics cookies)
Legitimate interests – to run and improve our business and website
Contract – where processing is necessary to provide agreed services
Legal obligation – where we are required to comply with the law

Google Analytics

We use Google Analytics to analyse how visitors use our website. Google Analytics uses cookies to collect anonymised information such as page views and time spent on the site.

Analytics cookies are only set after you give consent via our cookie banner.

Data collected by Google Analytics may be transferred outside the UK/EU. Google applies appropriate safeguards in line with UK GDPR requirements.

You can opt out of analytics cookies at any time by changing your cookie preferences.

How we store and protect your data

We take appropriate technical and organisational measures to protect your personal data against loss, misuse, unauthorised access or disclosure.

Data is only retained for as long as necessary for the purposes outlined in this policy or to meet legal requirements.

Sharing your data

We do not sell or rent your personal data.

We may share data with trusted third parties only where necessary, such as:

Website hosting providers
Analytics providers (e.g. Google)

All third parties are required to process your data securely and in accordance with data protection law.

Your data protection rights

You have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data
Object to or restrict processing
Withdraw consent at any time
Lodge a complaint with the Information Commissioner’s Office (ICO)

You can exercise these rights by contacting us.

Cookies

Our website uses cookies. For full details, please see our Cookie Policy.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Field and Office Business Support
Website: www.fieldandoffice.co.uk